Thursday, 20 May 2010

Costello Tagliapietra x UNIQLO: Love the Store, Hate the Policy

Minimalist, work-appropriate, draped frocks in jersey for SGD49.99? Yes please! So it was an absolutely joy swooping up two buys from the Costello Tagliapietra's capsule collection for UNIQLO.

Granted, 313 Somerset's store only had TWO styles from the 14-piece range. And the smallest size available for the sleeveless dress was a 'M'. But the colours were versatile, the cut was flattering and the material was weekend-on-a-weekday comfortable. Out my wallet came :)

However, there was one rather significant smear (in my mind, at least) on the sparkling Japanese windows of the UNIQLO retail skyscraper: plastered all over the fitting room doors were notices urging customers to return all their tried clothing to the SHOP FLOOR. ON THEIR OWN!

That's right, the end of UNIQLO's customer service excellence is nigh. Lest you think that these were empty threats, the sales staff swiftly refused to even take hold of any of my "rejected" fittings. I was incredulous - even Topshop Oxford Circus in Christmas Eve would never have suggested such an action. Is this unique to the Singapore stores? Has UNIQLO Singapore grown too big for its breeches?

I'm curious to find out how long the signs would remain. Shoppers of Singapore: Please feel free to take aim!


  1. oooh, i love the purple pieces!!!

  2. haha. like getting us to return our food trays to a designated spot, which seems easier?